Check How Wallet Records Are Used
Our Privacy Policy covers the data needed to create and maintain your account, confirm your phone number, protect account access and match wallet activity to the correct account. When you use DANA, OVO, GoPay or QRIS, we may retain transaction references, status details and timing so
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we can investigate a missing record or an unclear cashier result. Bank transfer and virtual account references can serve the same purpose without giving us your wallet password or bank login. We use account and device signals to detect unusual access, support a secure sign-in path
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and keep records for the period required by operational or legal needs. Access to the service depends on local law. If you ask us to change or remove personal data, we assess the request against identity checks, active account needs and any retention duty before replying.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.